Quality Service Institute [QSI] is a certified customer service-training consultancy. QSI employs techniques developed by its parent organization Service Quality Institute that was established in Minneapolis in 1972. QSI has been a certified practitioner in Ghana for the last year. We are duly registered in Ghana as a training institute.

Quality Service Institute Ltd. is a consulting firm committed to improving its client's organizational performance through a focused customer service strategy. Quality Service Institute was formed in order to fill a gap in the service industry. We are an ambitious and highly focused company with the goal of bringing Ghana to the forefront of Customer Service globally. In our effort to provide only the best customer service culture programmes we affiliated ourselves with Service Quality Institute (SQI), whom we represent in Ghana.